Returns & Exchanges Policy

Last Updated: January 12, 2026

This Returns & Exchanges Policy applies to purchases made on Republeq.com (the “Site”), operated by Shoporama Inc(“Company,” “we,” “us,” or “our”).

We want you to be satisfied with your purchase. Please review this policy carefully, as return eligibility depends on the payment method used.

1. General Policy Overview

  • Most items are eligible for exchange within 30 days of purchase
  • Returns for refunds are subject to payment method restrictions
  • Proof of purchase is required for all returns or exchanges
  • Items must meet eligibility conditions outlined below

2. Cryptocurrency Payments — No Returns

Due to the irreversible nature of cryptocurrency transactions, all sales made using cryptocurrency are final.

No Refunds for Crypto Payments

  • Purchases paid with any cryptocurrency (including but not limited to Bitcoin, Ethereum, stablecoins, or other digital assets) cannot be returned for a refund
  • This applies regardless of reason, including dissatisfaction, incorrect orders, or price changes
  • By completing a cryptocurrency transaction, you acknowledge and agree that the purchase is non-refundable

3. Cryptocurrency Payments — Exchanges Only

Although refunds are not permitted for cryptocurrency purchases, exchanges are allowed under the following conditions:

Exchange Eligibility (Crypto Payments)

  • Exchange requests must be made within 30 days of the original purchase date
  • Item must be unused, unwashed, and in original condition
  • Original packaging, accessories, manuals, and tags must be included
  • Original proof of payment (transaction hash, order confirmation, or receipt) is required
  • Exchanges are subject to product availability

4. Non-Crypto Payments (If Applicable)

For purchases made using non-cryptocurrency payment methods (such as credit card, debit card, or other approved methods), returns and exchanges generally follow these guidelines:

  • Returns or exchanges accepted within 30 days of purchase
  • Refunds issued to the original payment method
  • Items must be in original condition with proof of purchase
  • Certain exclusions may apply (see Section 6)

5. Exchange Process

To request an exchange:

  • Contact us at [email protected] within 30 days of purchase
  • Provide your order number and proof of payment
  • Await authorization and exchange instructions
  • Ship the item as instructed

Customers are responsible for shipping costs unless the item was defective or shipped incorrectly.

6. Items Not Eligible for Return or Exchange

The following items are not eligible for return or exchange, regardless of payment method:

  • Clearance or final-sale items
  • Digital goods or downloadable content
  • Gift cards or store credit
  • Personalized or custom-made items
  • Items damaged due to misuse, alteration, or normal wear and tear

7. Defective or Incorrect Items

If you receive an item that is:

  • Defective
  • Damaged during shipping
  • Incorrectly shipped

Please contact us within 7 days of delivery. We may offer a replacement or exchange at our discretion, including for cryptocurrency purchases.

8. Refund Timing (Non-Crypto Only)

Approved refunds (where applicable) are typically processed within 7–10 business days after inspection of the returned item. Processing times may vary by payment provider.

9. Price Adjustments

We do not offer price adjustments for prior purchases.

10. Abuse & Fraud Prevention

We reserve the right to:

  • Limit or refuse returns or exchanges
  • Require additional verification
  • Deny requests suspected of abuse or fraud

11. Policy Changes

We reserve the right to update or modify this Returns & Exchanges Policy at any time. Changes will apply to purchases made after the updated policy is posted.

12. Contact Information

Shoporama Inc
300 Main St Ste 21 PMB 1297
Madison, NJ 07940

Email: [email protected]